Managed IT for SMEs
in Paris & Île-de-France
ECLAUD IT has been supporting SMEs in Paris and Île-de-France for over 15 years. Fashion brands, press editorial teams, production companies — businesses for whom IT simply has to work, without them having to think about it.
Outsourced CIO for SMEs with 5 to 120 workstations in Île-de-France. 80% remote interventions, on-site visits in Paris and inner suburbs. 24/7 monitoring, FortiGate cybersecurity, Microsoft 365. Pricing 30 to 50% below Parisian IT firms.
Our IT services in Île-de-France
A complete outsourced IT department for SMEs in Île-de-France. Enterprise-grade standards, without the enterprise costs.
Full managed IT
Complete management of your IT environment: servers, workstations, network, software. 24/7 monitoring, updates, monthly reports. You no longer have to manage anything.
Cybersecurity
FortiGate firewall, managed antivirus, EDR/XDR, phishing awareness. In 2025, 49% of French SMEs experienced a cyberattack (Cybermalveillance.gouv.fr).
Backup & Disaster Recovery
Automated daily backups, sovereign cloud, disaster recovery plan. Veeam, Acronis. Restoration tested monthly.
Cloud & Microsoft 365
Microsoft 365 migration and administration, Azure AD, Intune. Secure collaboration for your Paris-based teams, even when working remotely.
Technical support
N1/N2/N3 helpdesk, remote control within 15 minutes, on-site visits by appointment. Transparent ticketing.
Audit & consulting
30-point security audit, IT mapping, modernisation plan, NIS2 compliance support. Technical liaison with your other suppliers.
Why choose ECLAUD IT in Île-de-France?
The Paris IT market is saturated with firms offering anonymous tickets and rigid contracts. Our model is different: a single point of contact, competitive pricing, the same high standards for 15 years.
A single point of contact
No call centre, no anonymous tickets. Your contact knows your infrastructure, your business constraints and what you are trying to build. For 15 years.
Remote + on-site
80% of our interventions are carried out remotely (remote control, monitoring, administration). For everything else, on-site visits across Île-de-France by appointment.
Competitive pricing
Large Parisian IT firms charge 2 to 3 times more for a less personalised service. Our lean model (no oversized offices, no management layers) passes those savings on to you.
Dual presence
Based in Reunion Island with Île-de-France coverage, we maintain service continuity across time zones. Tickets raised at the end of your day are often resolved before your morning coffee.
"Our Paris clients appreciate a simple model: one contact, not a ticket. And the time difference means their evening problems are resolved before their morning coffee."
Coverage zones in Île-de-France
Unlimited remote support across all of Île-de-France. On-site visits in Paris and the inner suburbs by appointment.
All arrondissements. On-site visits by appointment, unlimited remote support.
Boulogne-Billancourt, Nanterre, Levallois, Issy. High density of SME headquarters.
Saint-Denis, Montreuil, Pantin, Bobigny. Dynamic SME/micro-business ecosystem.
Créteil, Vincennes, Vitry. Business parks and tertiary zones.
Outer suburbs (77, 78, 91, 95): remote support included. Occasional on-site visits quoted separately. We are also based in Reunion Island (registered office).
Our clients in Île-de-France
From Parisian fashion brands to press editorial teams, e-commerce and audiovisual production. Every sector has its own IT constraints — we know them.
Marine Serre, Études Studio, Julia Heuer. Showrooms, high-resolution files, high-performance networking.
Le Courrier de l'Atlas. 24/7 production CMS, continuous publishing, high availability.
Mon Kit Solaire. Workstations, logistics, backups, network and security.
Mes 3 Filles Productions. Terabytes of rushes, remote collaborative work, tight deadlines.
Walexport. Maritime logistics, multi-site IT, real-time tracking.
Maison de l'Europe des Yvelines. Compliance, multi-site, optimised budgets.
They trust us in Île-de-France
" eClaud IT has been managing our company for some time now. Always very responsive, they provide answers that genuinely fit our needs. Their consistently good spirits deserve a special mention too! "
" I've had the pleasure of working with Enrico for many years now. He is always very responsive to our various requests and always manages to solve our problems. "
" I appreciate having eClaud IT to manage our information system. Available, efficient and professional. "
Managed IT pricing in Île-de-France
Our plans are 30 to 50% cheaper than comparable Parisian IT firms for an equivalent or superior level of service.
| Organisation | Workstations | ECLAUD IT | Paris IT firms (avg.) |
|---|---|---|---|
| Micro | 1 to 5 | €59 – €89/workstation | €89 – €149/workstation |
| SME | 5 to 30 | €49 – €79/workstation | €79 – €129/workstation |
| SME+ | 30 to 120 | €39 – €69/workstation | €69 – €109/workstation |
Indicative prices excl. VAT per month. VAT 20%. Personalised quote following free audit.
Frequently asked questions — Île-de-France
Does ECLAUD IT have offices in Île-de-France?
Our registered office is in Saint-Paul, Reunion Island. In Île-de-France, we visit clients on-site by appointment in Paris and the inner suburbs (92, 93, 94). 80% of our interventions are carried out remotely — which means the same level of responsiveness as a local provider, without the Paris property overheads.
How does remote support work from Reunion Island?
The time difference (UTC+4) is actually an advantage: tickets raised at the end of your working day are often resolved the following morning before you arrive. Our 24/7 monitoring proactively detects and resolves incidents. For remote control, we use secure professional tools with an average connection time of under 15 minutes.
What are the on-site response times in Île-de-France?
We visit clients on-site in Paris and the inner suburbs by appointment, typically within 24 to 48 hours for planned visits. For hardware emergencies (server failure, network down), we have a network of partner technicians who can be on-site within 4 hours.
How do your prices compare with Parisian IT firms?
Our plans are 30 to 50% cheaper than comparable Parisian IT firms. A Paris-based managed service provider typically charges €89 to €149 per workstation per month. At ECLAUD IT: €49 to €89 per workstation per month for an equivalent or superior level of service. The difference: no Paris office to amortise, no management layers.
Which sectors do you support in Île-de-France?
In Île-de-France, we primarily work with fashion brands (Marine Serre, Études Studio), press editorial teams (Le Courrier de l'Atlas), audiovisual production companies, e-commerce businesses and European institutions. Our IDF clients often require high-performance networking, storage and collaboration.
Is the first audit really free?
Yes. We carry out a free audit of your IT infrastructure. In Île-de-France, this is done remotely (1 to 2 hours of video conference + network scan). You leave with a clear report and concrete recommendations, with no commitment required.
Free audit of your infrastructure.
1 to 2 hours by video conference + network scan. You leave with a clear picture and concrete recommendations. No commitment required.