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Odoo Expert
in Reunion Island

Odoo is the world's most widely deployed open source ERP — 13 million users, €650 million in revenue in 2025, 80+ native modules. ECLAUD IT hosts, secures and supports your Odoo instance in Reunion Island.

In brief

CRM, accounting, stock, HR, e-commerce — Odoo brings everything together in a single platform. We host your instance (local or European cloud), migrate your data from Sage or Cegid, integrate Microsoft 365, and provide day-to-day support. Reunion Island VAT at 8.5% configured, 2026 e-invoicing ready.

01 — The ERP that changes the game

Why are SMEs in Reunion Island choosing Odoo?

The ERP market in Reunion Island is dominated by Sage and Cegid-EBP. The problem: these solutions are expensive, evolve slowly and lock in your data. When you want to add a CRM or e-commerce module, it means a new quote, a new project and sometimes a new piece of software altogether.

Odoo takes the opposite approach. A single platform, 78 integrated modules, a modern interface. Start with accounting and CRM, add inventory when you are ready, then e-commerce, then HR. Everything communicates natively — no interfaces to maintain, no overnight synchronisations that break.

"Odoo is used by more than 13 million users in 180 countries, with revenue of €650 million in 2025 (+45% per year). Deloitte France launched its Odoo practice in early 2025 — a strong signal of credibility for an ERP long seen as an outsider against SAP and Sage." Odoo S.A., Deloitte France

In Reunion Island, several integrators share the market: ArkeUp Reunion (Ready, subsidiary of the national Gold partner), Digitic (founded in 2024), Octaly, GSI.re, GS Conseils. ECLAUD IT is not a traditional functional integrator — our value lies in infrastructure: secure hosting, disaster recovery backup, firewall, Microsoft 365 integration, global IT support. No local Odoo partner offers this MSP + ERP combination. Your ERP does not exist in isolation — it runs on an infrastructure that must be reliable, compliant and secure.

02 — Modules

Which Odoo modules does your SME need?

CRM & Sales

Sales pipeline, quotes, orders, invoicing. Lead tracking, follow-up automation, revenue forecasting. The most widely used module among SMEs in Reunion Island.

Accounting & Finance

French chart of accounts, 8.5% VAT (Reunion) and 20% (mainland), bank reconciliation, automated journal entries. Compatible with 2026 e-invoicing obligations.

Stock & Logistics

Multi-warehouse management, barcodes, stocktaking, reorder rules. Essential for trade and distribution — the strongest sectors in Reunion Island.

Human Resources

Employee records, leave management, expense reports, appraisals. Payroll and Recruitment modules available as add-ons. DOM-TOM adaptations (specific leave entitlements, cost-of-living allowance).

Website & E-commerce

Integrated website builder, online shop with payment gateway, blog, forms. A lightweight alternative to Shopify or PrestaShop for SMEs that want to centralise everything.

Manufacturing (MRP)

Bills of materials, manufacturing orders, scheduling, quality control. For industrial SMEs and local production workshops.

Non-exhaustive list. Odoo offers 78 official modules and more than 50,000 community applications. Source: Odoo App Store
03 — Advantages

6 reasons to choose Odoo over a proprietary ERP

Open source & modular

Odoo Community is free and open source. Start with one module and add others as you grow. No monolithic commitment like SAP or Cegid.

Lower cost than proprietary ERPs

According to Ionia Connect, migrating to Odoo saves 60 to 80% compared with SAP, Sage X3 or Oracle. The licensing model is transparent: per user, per month.

Built for SMEs

Odoo is used by more than 13 million users in 180 countries, with revenue of €650 million in 2025 (+45% per year). The interface is modern, intuitive and requires no six-month training programme. Deloitte France launched its Odoo practice in 2025 — a strong signal of credibility.

Flexible hosting

Odoo cloud (European servers, GDPR compliant), private cloud at a local Reunion Island host (minimise latency and submarine cable risk), or on-premise on your own server.

E-invoicing 2026 ready

Odoo is compatible with the e-invoicing obligations coming into force in September 2026 (receipt) and 2027 (issue for SMEs). Built-in e-invoicing module.

Rich ecosystem

More than 50,000 apps and community modules on the Odoo App Store. Banking connectors, payment gateways, third-party integrations — everything is available.

Sources: Ionia Connect (60–80% savings), Odoo S.A. (13M users, 50,000+ apps).

04 — What we do for you

How does ECLAUD IT support your Odoo project?

Hosting & infrastructure

We host your Odoo instance: secure cloud, daily backups, 24/7 monitoring, security updates. Your ERP runs smoothly — we take care of it.

ERP migration

On Sage, Cegid, EBP or a spreadsheet? We plan and execute the migration to Odoo: data export, import, integrity checks, team training.

Microsoft 365 integration

Odoo ↔ Outlook sync (calendar, contacts), OneDrive for document storage, Teams for collaboration. Your ERP and productivity suite talk to each other.

Security & compliance

FortiGate firewall, data encryption, MFA on remote access, disaster recovery backup. GDPR documented. Your ERP is protected as well as the rest of your IT environment.

User support

Dedicated helpdesk for your teams. Functional questions ("how do I issue a credit note?"), technical issues ("Odoo is unresponsive"), change requests. We are here.

Training & onboarding

Initial training for your teams, module-specific workshops, personalised documentation. We train your key users so they can train others.

For advanced functional integration (custom module development, specific workflows), we collaborate with certified Odoo integrators. You keep a single IT point of contact.

05 — Local specifics

Odoo in Reunion Island — why local hosting matters

Reunion Island depends on two submarine cables (SAFE and LION) for its internet connectivity. A disruption — it happens — and your ERP hosted in mainland France becomes inaccessible. Your sales team cannot enter quotes, your accountant cannot raise invoices, your stock is out of date.

That is why we recommend a hybrid hosting approach: Odoo instance on a local cloud in Reunion Island (latency under 5 ms, independent of submarine cables) with backup replicated in mainland France for resilience. The best of both worlds: local performance and geographic redundancy.

On the tax side, Odoo handles the 8.5% VAT applicable in Reunion Island, the reduced rate of 2.1%, and the French chart of accounts. The octroi de mer (local import levy) requires additional configuration — we take care of it. For businesses operating in both Reunion Island and mainland France, Odoo supports multi-company entities with different VAT rates per entity.

Another DOM specificity: the LODEOM scheme provides employer contribution exemptions for overseas SMEs — including IT companies. The Odoo Payroll module (French localisation) allows LODEOM brackets to be configured: competitiveness, enhanced competitiveness, innovation and growth. A mainland integrator will not know these specifics. We do.

The Odoo market in Reunion Island has 2 to 3 official partners on odoo.com, plus several uncertified integrators. ECLAUD IT focuses on infrastructure and security — the link that is most often missing between the functional integrator and the end user.

06 — Pricing

How much does an Odoo project with ECLAUD IT cost?

Service Scope Indicative price
Odoo cloud hosting Dedicated server, backups, monitoring from €150/month
ERP migration Sage, Cegid, EBP → Odoo €2,500 – €8,000 (fixed fee)
Support & managed IT Helpdesk, updates, security €49 – €99/workstation/month
Full SME package Hosting + support + M365 + security On request

Odoo Enterprise licences charged separately (approx. €24.90/user/month Standard, €37.40 Custom). Odoo Community is free. Hosting and support costs are fully tax-deductible.

07 — Frequently asked questions

FAQ — Odoo Expert Reunion Island

What is the difference between Odoo Community and Odoo Enterprise?

Odoo Community is free and open source — it includes the core modules (CRM, Sales, Inventory, Accounting). Odoo Enterprise adds advanced features: customisation studio, full accounting, official cloud hosting, Odoo support, mobile apps and over 30 additional modules. Enterprise pricing starts at around €24.90/user/month on Odoo Online.

How much does Odoo cost for an SME in Reunion Island?

Odoo Community is free (excluding hosting and support). Odoo Enterprise costs approximately €24.90 to €37.40/user/month depending on the plan (Standard or Custom). For an SME with 10 users, budget €250 to €375/month in licences, plus hosting and support costs. That is 60 to 80% cheaper than a proprietary ERP such as SAP or Sage X3.

Is ECLAUD IT an official Odoo partner?

We are working towards Odoo partner certification. Our expertise covers hosting, infrastructure, security and Microsoft 365 integration around Odoo. For pure functional integration (module customisation, bespoke development), we work in collaboration with certified integrators. The benefit: you have a single IT point of contact in Reunion Island for your entire IT environment, Odoo included.

Can we migrate from Sage or Cegid to Odoo?

Yes. The migration involves exporting your data (customers, suppliers, items, accounting entries, commercial history), configuring Odoo for your business, importing the data with integrity checks, and training your teams. We plan this over 4 to 8 weeks depending on the volume of data. Return on investment is generally achieved within 12 to 18 months through licence savings.

Does Odoo handle the specific VAT rate in Reunion Island (8.5%)?

Yes. Odoo supports French localisation including DOM-TOM VAT rates: 8.5% (standard rate, Reunion), 2.1% (reduced rate), 1.05% (super-reduced rate). The French chart of accounts is built in. DOM-specific fiscal rules (octroi de mer, recoverable uncollected VAT) require additional configuration, which we handle.

Is Odoo compatible with the 2026 e-invoicing requirements?

Yes. Odoo includes an e-invoicing module compatible with the Factur-X (CII/UBL) formats. From September 2026, all companies must be able to receive electronic invoices. Sending will be mandatory for SMEs from September 2027. We configure the module and connect you to an Approved Platform (PA) for transmission. See our complete guide to e-invoicing 2026.

Which hosting option do you recommend for Odoo in Reunion Island?

Three options: (1) Odoo Online — official cloud hosting on European servers, zero maintenance, ideal for getting started. (2) Local private cloud — server hosted at a provider in Reunion Island, minimal latency, independent of submarine cables. (3) On-premise — physical server on your premises, total control. We recommend option 2 for Reunion-based SMEs that want performance and resilience.

Your ERP deserves
a solid infrastructure

Free Odoo demo, audit of your current ERP, migration quote. We look at your IT environment and tell you what can be simplified — no commitment required.